All my imported CD's are missing

I spent a long time importing my personal CD's. I listened to them for about a week. I returned after time on the road for work and every CD I imported has been deleted. The only music I can find is ones I purchased from I tunes. I'm on a Windows 11 machine. Can someone tell me what happened? Is this something new with Apple?

Windows, Windows 10

Posted on Dec 14, 2023 8:49 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2023 9:24 AM

FWiTunes01 wrote:

There is no music listed in the library. I've checked all of the system to see if I can find anything.

Have you used Windows Explorer to look in the Music folder on your computer where one would expect to find the files for all your CD music? The usual path is:

  • for single-artist albums: Music\iTunes\iTunes Media\<artist name>\<album title>\<song filename>
  • for compilation albums (that is, various artist albums): Music\iTunes\iTunes Media\Compilations\<album title>\<song filename>


This assumes that you copied the music to your computer's internal drive. If you copied it to an external drive, that drive must be connected to your computer, with the same drive letter as it had when you added music to it - and the drive must be ready to read before you start iTunes.


In addition, did you have a look at the article I linked to? Empty/corrupt iTunes library after upgrad… - Apple Community. I suspect that turingtest2 spent a great deal of time writing that article and it has been upvoted 77 times, which means that it has been of use to at least those 77 people.


There is no music listed in the library.

I assume that you mean none of the missing songs are listed either with, or without an exclamation mark.


What I am beginning to believe is Microsoft pushed everything to the cloud. I was not sure that was allowed but Apple. But this is not the first time I've had Apple do things like this.

I doubt it.


As far as I know, Microsoft and Apple do not collaborate on this and you would have to opt in to Apple's cloud service. I don't use the cloud, but as far as know, even if you did, your files would still be on your computer.

3 replies
Question marked as Top-ranking reply

Dec 16, 2023 9:24 AM in response to FWiTunes01

FWiTunes01 wrote:

There is no music listed in the library. I've checked all of the system to see if I can find anything.

Have you used Windows Explorer to look in the Music folder on your computer where one would expect to find the files for all your CD music? The usual path is:

  • for single-artist albums: Music\iTunes\iTunes Media\<artist name>\<album title>\<song filename>
  • for compilation albums (that is, various artist albums): Music\iTunes\iTunes Media\Compilations\<album title>\<song filename>


This assumes that you copied the music to your computer's internal drive. If you copied it to an external drive, that drive must be connected to your computer, with the same drive letter as it had when you added music to it - and the drive must be ready to read before you start iTunes.


In addition, did you have a look at the article I linked to? Empty/corrupt iTunes library after upgrad… - Apple Community. I suspect that turingtest2 spent a great deal of time writing that article and it has been upvoted 77 times, which means that it has been of use to at least those 77 people.


There is no music listed in the library.

I assume that you mean none of the missing songs are listed either with, or without an exclamation mark.


What I am beginning to believe is Microsoft pushed everything to the cloud. I was not sure that was allowed but Apple. But this is not the first time I've had Apple do things like this.

I doubt it.


As far as I know, Microsoft and Apple do not collaborate on this and you would have to opt in to Apple's cloud service. I don't use the cloud, but as far as know, even if you did, your files would still be on your computer.

Dec 14, 2023 9:12 AM in response to FWiTunes01

FWiTunes01 wrote:

Is this something new with Apple?

I doubt it. I can't think of any reason why Apple would want to delete your music.


  • Is the music still listed in your iTunes Library or not:
    1. if the music is not listed, have a look at the following tip from fellow user turingtest2: Empty/corrupt iTunes library after upgrad… - Apple Community
    2. if the music is listed, but will not play, do the songs have exclamation marks put to the left of the title after trying to play them? In this case the most likely explanation is that the files for each song are no longer where they were when you told iTunes to list them. Have you moved, renamed or deleted the files for these songs since importing them to your iTunes Library?

Dec 15, 2023 7:46 AM in response to the fiend

There is no music listed in the library. I've checked all of the system to see if I can find anything. What I am beginning to believe is Microsoft pushed everything to the cloud. I was not sure that was allowed but Apple. But this is not the first time I've had Apple do things like this.

This is a new server, Windows 11, Dell XPS8960. 64 gigs memory and i7 intel core chip. Never had anything on it before a several months ago. It took me nearly 5 weeks to get all the music transferred from CD to the system.

The music is not listed. It's just not there. The only music listed is stuff I purchased through the Apples store.

Very Frustrating.

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All my imported CD's are missing

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