I have been getting kernel panics, perhaps around once a month, since September. I don't know what to do since I don't understand anything in the panic log. Is it a complex hardware issue? Do I need to get my MacBook checked or replaced? I have attached my most recent panic log.
fadedriptide wrote:
I have been getting kernel panics, perhaps around once a month, since September. I don't know what to do since I don't understand anything in the panic log. Is it a complex hardware issue? Do I need to get my MacBook checked or replaced? I have attached my most recent panic log.
<Panic Log.log>
Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
fadedriptide wrote:
I have been getting kernel panics, perhaps around once a month, since September. I don't know what to do since I don't understand anything in the panic log. Is it a complex hardware issue? Do I need to get my MacBook checked or replaced? I have attached my most recent panic log.
<Panic Log.log>
Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Issue With Kernel Panics
