Why do I need to pay for the replacement of cracked screen when I already have Apple care ?

I was asked to pay money for the replacement of my laptop broken screen. Why? When I already have ADP?


[Edited by Moderator]

Posted on Dec 15, 2023 5:09 AM

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Posted on Dec 15, 2023 5:33 AM

Apple sets out the charges for an Apple Care+ repair in AppleCare Products - Mac - Apple in which the cost of a screen damage is, on their US Apple Care+ page, $99


Is this the repair charge you are asking about?

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Why do I need to pay for the replacement of cracked screen when I already have Apple care ?

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