Hello,
Received my M3 MacBook Pro today and was quite disappointed to see the poor quality in the aluminium finish just above the F1 / 2 buttons.
i rang Apple for a expedited replacement but they weren’t interested in helping me.
Here is a picture I took, looks like a crease in the aluminium, not very good for such an expensive machine.
Regards.
if and only if you bought DIRECT from Apple, and not from a Reseller, you typically have 14 days to return the goods for a full refund.
If you want an exchange, they will likely have to treat that as a refund followed by a new purchase. There is no "expedited exchange', because there is no warehouse -- each unit is essentially built to your order. There is only ONE Queue, and everyone is in that same Queue.
MacBook Pro M3 Quality
