MacBook Pro M3 Quality

Hello,

Received my M3 MacBook Pro today and was quite disappointed to see the poor quality in the aluminium finish just above the F1 / 2 buttons.

i rang Apple for a expedited replacement but they weren’t interested in helping me.

Here is a picture I took, looks like a crease in the aluminium, not very good for such an expensive machine.


Regards.


Posted on Dec 15, 2023 6:30 AM

Reply
2 replies

Dec 15, 2023 11:17 AM in response to neilboardman

if and only if you bought DIRECT from Apple, and not from a Reseller, you typically have 14 days to return the goods for a full refund.


If you want an exchange, they will likely have to treat that as a refund followed by a new purchase. There is no "expedited exchange', because there is no warehouse -- each unit is essentially built to your order. There is only ONE Queue, and everyone is in that same Queue.

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MacBook Pro M3 Quality

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