MacBook M1 Pro 16 stopped working properly without mechanical effects. A pixel strip appeared on the screen. During the analysis, a fracture of the matrix plume was revealed in the service. The reasons are not clear. I assume it was a marriage. Is it possible to replace this part free of charge after the warranty period expires?
MacBook Pro 16″, macOS 14.5
ValiHustle wrote:
MacBook M1 Pro 16 stopped working properly without mechanical effects. A pixel strip appeared on the screen. During the analysis, a fracture of the matrix plume was revealed in the service. The reasons are not clear. I assume it was a marriage.
Is it possible to replace this part free of charge after the warranty period expires?
No.
Check your warranty coverage
My Support - Official Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
ValiHustle wrote:
MacBook M1 Pro 16 stopped working properly without mechanical effects. A pixel strip appeared on the screen. During the analysis, a fracture of the matrix plume was revealed in the service. The reasons are not clear. I assume it was a marriage.
Is it possible to replace this part free of charge after the warranty period expires?
No.
Check your warranty coverage
My Support - Official Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
A strip of broken pixels appeared on the screen
