Unable to update card info on my Apple ID
Trying to update card information but keeps saying I need to update information. Unable to update card
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17
Question marked as
Make sure you are entering all the requested information and you are doing so in the format required for your location.
Here is how you update your payment method on an iPhone or iPad:
1. Open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping (formerly Media & Purchases). You might be asked to sign in with your Apple ID.
4. Tap Add Payment Method, enter the new payment method, then tap Done.
5. Tap Edit.
6. Tap the red delete button next to the old payment method, then tap Delete.
For more information see this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support
Also note: "If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."
Refer to this page for Apple Support features ➞ Contact - Official Apple Support
If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support