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Apple Podcasts Connect Support Page

Does anyone have a direct link or email for podcast support? I click on the support and contact us at the bottom of the page and it redirects me to the same page with no way to contact them?


I went directly to apple support chat first and then call; told them my problem and they redirected me to the same page. I told them the page was not helpful because I saw the same thing which is the "Activate your apple ID" and asked them for an email or phone and they pretty much said "all I have for you is that link".

Posted on Dec 15, 2023 2:22 PM

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1 reply

Dec 15, 2023 2:45 PM in response to easj

I can only give you


https://podcastsconnect.apple.com/contact-us


which I assume is the same one you've already tried. Others have commented that you have to have a podcasters' account before you can use this - is that the case? Possibly this boilerplate answer may help:


This has been a problem for many people: indeed almost every post from people who are creating podcasts is about this rather than issue with their own podcast. As it's internal to Apple I can only offer the following standard advice, which may or may not help; probably it won't but there really isn't anything else I can suggest.


It's become apparent that you cannot log into Podcasts Connect with a Developer ID - see below. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com


For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators

If this fails I would suggest reporting it Podcasts Support: https://podcastsconnect.apple.com/contact-us , though if you haven't been able to complete the submission you may not be able to access them: in which case the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters.


You may also find Robert Walch's post here useful: can't add my podcast to podcast connect -… - Apple Community


As to Developer IDs, Brian Ogilvie has discovered the hard way that you cannot use a Developer ID to sign into Podcasts Connect, and details the steps needed to create a new ID in this useful post.


Apple Podcasts Connect Support Page

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