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Hulu app is not working on my Apple TV

Hulu not working with Apple TV. Tried forced restart of app, still not working.


[Re-Titled by Moderator]

Posted on Dec 16, 2023 5:23 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2024 5:07 PM

I can’t log into Hulu via Apple TV either. It says “we couldn’t log you in. Please check your email and password and try again. Or visit Hulu.com/forgot if you need to reset”


I’m able to access Hulu from any other device with the username and password I’m using on my apple TV

26 replies

Jul 8, 2024 6:48 PM in response to Jeopie

I tried all these steps before getting to this page. None of them solves the issue. The Hulu app works fine on the iPad, no password issue. Only Apple TV box fails. Even though it’s under a year old, up to date SW, restarted, etc.. Prior to that Hulu app was already very flaky, repeatedly crashing etc. I guess Apple TV just gave up in the end.

Jul 21, 2024 6:46 PM in response to Jeopie

I can login to Hulu on all other devices except for Apple tv. It tells me I have the wrong name or password. I have tried to delete the app and reinstall but it still doesn’t work. I have triple checked name and password and even re-logged into Hulu on other devices just to verify my info is, in fact, correct. Still doesn’t work to login on Apple tv!!!!



Dec 16, 2023 5:28 AM in response to Jeopie

Hulu not working with Apple TV.

‘Not working’ how? What happens instead of what you expected? Do you get an error message? What does it say exactly?


Tried forced restart of app, still not working.

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.

Jun 2, 2024 8:11 PM in response to Urquhart1244

Hulu works on all iOS devices but Not TVOS. What seems to help for a short period is to remove the app and reinstall it. I’ll get 20 min to an hour uninterrupted. Then it will pause and recover 2 to 3 times before finally pausing and not recovering. Wait long enough and you might see the useless, catch all error code that lets you know the app developers don’t care much for error handling.

Sep 18, 2024 10:09 AM in response to Jeopie

Hulu was working on one of my Apple TVs until I just updated to tvOS 18. Now I can’t log in with the same name and password I successfully use on my other Apple and Roku devices. Have tried the force quit/relaunch, offload/reload, and rebooting methods to no avail. Now reluctant to upgrade to tvOS 18 on other Apple TVs and don’t want to change passwords for fear of being blocked out of all devices.


To me, it appears to either be the new OS that has the issue or the app recognizing the new OS.

Hulu app is not working on my Apple TV

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