Can’t download free apps grey out

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

dontay16 wrote:

my phone won’t download free apps and in the settings it’s greyed out and will not allow me to give access to download applications

First, try the steps here - If you can’t download or update apps - Apple Support

You may need to add a payment method for verification purposes - Add a payment method to your Apple ID - Apple Support

Hoperuth wrote:

My apps have been disabled on my mini 12.

Through Screen Time? Talk to your parent/guardian/administrator.

My apps have been disabled on my mini 12.