Touch ID option not shown on lock screen

I have Touch ID enabled in Settings. However, if the screen is locked, the only option shown to unlock is password entry. Sonoma 14, Mac Mini with M1 chip. How to resolve?

Mac mini, macOS 14.1

Posted on Dec 17, 2023 12:21 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2023 4:23 PM

treegarden wrote:

I have Touch ID enabled in Settings. However, if the screen is locked, the only option shown to unlock is password entry. Sonoma 14, Mac Mini with M1 chip. How to resolve?


What are you calling the lock screen...?


When login to your account Control Command Q is the lock screen— your touchID should work here.


If you are referring to the Login screen— that is something different and there are a few caveats where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Settings (when FileVault is on)

• If 5 wrong fingerprint attempts



If you have FIleVault turned on— you have to get past that...then your user login...now TouchID is ready for you.



ref: If Touch ID isn't working on your Mac - Apple Support


9 replies
Question marked as Top-ranking reply

Dec 17, 2023 4:23 PM in response to treegarden

treegarden wrote:

I have Touch ID enabled in Settings. However, if the screen is locked, the only option shown to unlock is password entry. Sonoma 14, Mac Mini with M1 chip. How to resolve?


What are you calling the lock screen...?


When login to your account Control Command Q is the lock screen— your touchID should work here.


If you are referring to the Login screen— that is something different and there are a few caveats where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Settings (when FileVault is on)

• If 5 wrong fingerprint attempts



If you have FIleVault turned on— you have to get past that...then your user login...now TouchID is ready for you.



ref: If Touch ID isn't working on your Mac - Apple Support


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Touch ID option not shown on lock screen

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