My 2017 MacBook (running Ventura 13.6.3, model number 22G436) purchased second-hand has been experiencing sudden blackouts while still running. Pressing keys doesn't recover the screen, and I'm forced to hard reset each time. Any ideas on what could be causing this? Is there a solution without having to resort to constant resets?
MacBook Pro 13″, macOS 11.6
BernieFlood wrote:
My 2017 MacBook (running Ventura 13.6.3, model number 22G436) purchased second-hand has been experiencing sudden blackouts while still running. Pressing keys doesn't recover the screen, and I'm forced to hard reset each time. Any ideas on what could be causing this? Is there a solution without having to resort to constant resets?
Compare your results on an external monitor.... is the issue there as well?
If your internal display is having hardware issues, you can take it in—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Sudden black screen but it is still running
