a_r0717 wrote:
My MacBook (Model A2289) keeps having an issue where the screen goes black, but I can still hear the computer running. It gets hot, and the fan sounds like it’s working very hard. When this happens, I can’t power it down or get it to respond in any way, no matter what I try.
The only thing that works is to let the battery fully drain so it shuts off on its own. After that, I can plug it back in, and it starts up normally again.
This has happened three times in the past week and a half.
What could be causing this, and what should I do to fix it?
re:

You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.
Force Shut down your Mac.
Log out, sleep, wake, restart or shut down your Mac
Shut down or restart your Mac - Apple Support
Restart into a SafeBoot Start up your Mac in safe mode - Apple Support
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
if no resolve on your Intel MBP you can —
Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NVRAM Reset)