MacBook Pro - screen black but can’t turn on or off

jamiehenderson1993 wrote:

I closed the screen of my Mac when the battery was fully charged. 5 mins later I opened it up and the screen was black. It’s still “on” as the track pad can still be clicked and when I plug it in, I can hear the charging chime noise.

I’ve tried holding the power button down but it won’t turn back on.

I waited until the battery completely died (hours later….)

and when I plugged it back in, it was totally fine.

That was until a few days later when the exact same thing happened.

Please help - the only advice I see online is to turn it off by holding the power button, but it’s like it’s stuck between being on & off - holding the power button does nothing.

If this is an Intel Mac—

Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support

Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NVRAM Reset)

If your Mac starts up to a blank screen (white, black, gray, or blue)

If your Mac starts up to a blank screen - Apple Support

You can plug it in an external monitor and compare your results.