Why can’t I send email?

Addressing an email fails to produce a sending link. An email to myself never shows up.


[Edited by Moderator]

Posted on Dec 17, 2023 8:42 PM

Reply
4 replies

Dec 17, 2023 9:35 PM in response to Tom Meade1

Ok, thanks.


Sorry, but I do have a few more questions, if you don't mind:


  • Was this always an issue, or did it just started to happen after updating your iPhone to iOS 17.1.2?
  • Have you considered updating to the (currently) latest version: 17.2?


In the mean time, I suggest trying the following, in order. Stop at any step that resolves this issue.

  1. Restart your iPhone
  2. Force restart iPhone
  3. Reset your phone's network settings. Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

Dec 17, 2023 9:02 PM in response to Tom Meade1

Not a lot of information to go on with your post, so I need to ask you a few questions:


  • What is the model of your iPhone? What version of iOS is it running?
  • Are you using the Apple Mail app or another email app when sending emails?
  • Is this issue with all of your email accounts or one specific one?
  • Do you use a VPN on your iPhone?
  • What have you tried, so far yourself, to resolve this so we don't offer potential solutions that may not have already worked for you?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t I send email?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.