Indonesia's travel SIM card stopped working
Hello! My Indonesia travel sim card (Telkomsel) stopped working 2 weeks after activation. My Apple 13 pro phone does not see the SIM card and says that there is "no service", while in another phone it works.
All the rules for IMEI registration in Indonesia and the period of stay I have complied with.
The office says that the problem is in the settings of the phone. What settings do I need to make my travel SIM card work again?
iPhone 13 Pro, iOS 16