Iphone 12 mini - Swipe up to upgrade screen after update to ios 17.2

My Iphone would not update automatically so I have connected it to Itunes to install the 17.2 update. The update failed and phone now has a white screen that shows swipe up to upgrade, it then asks for a passcode.


I have reconnected the phone to Itunes and I get unknown error 0xE000015.


How am I supposed to reset my phone or restore it to a previous backup if Itunes cannot connect to it?


Thanks


Bryan

iPhone 6

Posted on Dec 18, 2023 7:33 AM

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3 replies

Dec 18, 2023 7:49 AM in response to BryC83

My Iphone would not update automatically so I have connected it to Itunes to install the 17.2 update. The update failed and phone now has a white screen that shows swipe up to upgrade, it then asks for a passcode.


I have reconnected the phone to Itunes and I get unknown error 0xE000015.


Update***

I have now found that holding down the power button and connecting it to itunes will set the phone into restore mode. Itunes is now running to reset and update.


Thanks


Bryan

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Iphone 12 mini - Swipe up to upgrade screen after update to ios 17.2

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