my phone is locked up and won't shut down or anything else. How do I fix this?
I have an iphone pro max. it is locked only showing locked screen and won't shut down.
iPhone 14 Pro Max, iOS 17
Question marked as
- Press and quickly release VOLUME UP
then
- Press and quickly release VOLUME DOWN
then
- Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.