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iPhone stuck on locked screen, unable to turn off

Phone unusable. Can not turn off. Stays on the locked screen.

[Re-Titled by Moderator]

iPhone 12 mini

Posted on Mar 2, 2025 3:16 PM

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

244,490 points

Posted on Mar 2, 2025 5:14 PM

Press and quickly release VOLUME UP

then

Press and quickly release VOLUME DOWN

then

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY for the first two buttons; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.

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iPhone stuck on locked screen, unable to turn off

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