AirPods 3rd Generation case wont wirelessly charge

I purchased brand new AirPods 3rd generation from Best Buy yesterday and the case won’t charge on my Apple MagSafe charger. I returned them and got a new pair and it’s the same thing. The charger will charge an older pair of 3rd gen that I have no problem but don’t do anything when I place the new set on it. I’ve tried resetting and nothing works. It will charge with the lightning charger cable that it came with but I prefer wireless charging. Any tips?

Posted on Dec 18, 2023 3:23 PM

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AirPods 3rd Generation case wont wirelessly charge

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