Apple TV locking up when turning off with YouTube, last open app.

Has anyone heard of YouTube locking up the Apple TV device. What I'm experiencing is if I turn off the Apple TV while on YouTube, then when I go to turn it back on it hard locks the device. Then I have to do a hard power reset to be able to use my Apple TV. apple supports response is contact Google and Google will not respond?

Apple TV 4K, tvOS 17

Posted on Dec 18, 2023 7:02 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2023 5:45 AM

Open and watch a video on YouTube, at the end of the video turn off the Apple TV.

Then wait a minute and turn on the Apple TV what normally happens would be the Apple TV opening up YouTube to your last video. But right now it would just lock up.

I am also running the latest Apple TV version.


I've gotten frustrated and just uninstalled YouTube for the time being I'll wait a week or two and then reinstall. With the uninstall the Apple TV is giving me no grief whatsoever?


Does Google do Limited Update roll outs on Apple TV.

I've been hearing that if you run YouTube on Firefox there is a 5 second delay but this is only affecting Limited YouTube Watchers "limited roll out" or "Connected to accounts" is it possible that they're doing this to Apple TV clients and it's causing a glitch?

3 replies
Question marked as Top-ranking reply

Dec 19, 2023 5:45 AM in response to Urquhart1244

Open and watch a video on YouTube, at the end of the video turn off the Apple TV.

Then wait a minute and turn on the Apple TV what normally happens would be the Apple TV opening up YouTube to your last video. But right now it would just lock up.

I am also running the latest Apple TV version.


I've gotten frustrated and just uninstalled YouTube for the time being I'll wait a week or two and then reinstall. With the uninstall the Apple TV is giving me no grief whatsoever?


Does Google do Limited Update roll outs on Apple TV.

I've been hearing that if you run YouTube on Firefox there is a 5 second delay but this is only affecting Limited YouTube Watchers "limited roll out" or "Connected to accounts" is it possible that they're doing this to Apple TV clients and it's causing a glitch?

Dec 19, 2023 11:19 AM in response to TMLarson

Open and watch a video on YouTube, at the end of the video turn off the Apple TV.
Then wait a minute and turn on the Apple TV what normally happens would be the Apple TV opening up YouTube to your last video.

Yeah, that is what I did 🤷‍♂️. I am signed in to the app with my Google account, if that makes a difference. (It shouldn’t, but who knows?)


I […] just uninstalled YouTube for the time being I'll wait a week or two and then reinstall. With the uninstall the Apple TV is giving me no grief whatsoever?

None whatsoever. Delete and reinstall to your heart’s content. Waiting won’t make a difference, unless a new app version happens to be published in the meantime.


Does Google do Limited Update roll outs on Apple TV?

This is the first time that I have heard of this. I imagine such a differentiation is quite difficult to pull off through the Apple App Store. So may best guess is “no”.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV locking up when turning off with YouTube, last open app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.