Apple tv keeps turning off while watching netflix,disney plus
Im having problems with my Apple tv turning off while watching netflix how can I fix this?
Apple TV 4K, tvOS 16
Im having problems with my Apple tv turning off while watching netflix how can I fix this?
Apple TV 4K, tvOS 16
Hello afiq210,
Thank you for using Apple Support Communities. We'd like to help out and see if we can further isolate this issue you're experiencing with your Apple TV. Let's start off by following the steps listed below:
1.) Restart your Apple TV to help refresh things: Restart Apple TV - Apple Support
2.) Make sure your power cable isn't damaged and is firmly connected.
3.) Install any pending updates that might be available. Updates usually help sort out complex issues: Update your Apple TV - Apple Support
Additional steps you might want to try is to reinstall the affected apps that might be linked to this issue.
1.) Delete app: Customize the Apple TV Home Screen - Apple Support
2.) Redownload app: Download apps on your Apple TV - Apple Support
We hope these steps help you out. Thank you for using Apple Support Communities. Take care.
Hello afiq210,
Thank you for using Apple Support Communities. We'd like to help out and see if we can further isolate this issue you're experiencing with your Apple TV. Let's start off by following the steps listed below:
1.) Restart your Apple TV to help refresh things: Restart Apple TV - Apple Support
2.) Make sure your power cable isn't damaged and is firmly connected.
3.) Install any pending updates that might be available. Updates usually help sort out complex issues: Update your Apple TV - Apple Support
Additional steps you might want to try is to reinstall the affected apps that might be linked to this issue.
1.) Delete app: Customize the Apple TV Home Screen - Apple Support
2.) Redownload app: Download apps on your Apple TV - Apple Support
We hope these steps help you out. Thank you for using Apple Support Communities. Take care.
This may or may not help, but my Apple TV kept cutting out too. I had to turn off the HDR on it and it stabilized it and stopped the behavior.
Apple tv keeps turning off while watching netflix,disney plus