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User profile for user: VG_21
VG_21 Author
User level: Level 1
4 points

Help with Comp Portal profile using dual SIM

Hi community. I have been using an iPhone 11 for both work and personal use. It was monitored through the Comp Portal app. I got a new iPhone 15 pro max and could not set up my new phone with Comp Portal like my old iPhone 11. My IT Support person advised me they no longer allow personal use of company devices. But there’s no harm in my opinion as I’ve been doing this the entire time. I want to override this error I get (below) and prove to my IT team it can be done. Anyone else have experience with this issue? I don’t want to carry around two phones and like using business data before tapping my personal data. Thanks!

iPhone 15 Pro Max, iOS 17

Posted on Dec 18, 2023 10:47 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
411,564 points

Dec 18, 2023 10:55 PM in response to VG_21

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you
  3. If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM). --> Trust manually installed certificate profiles in iOS and iPadOS ...


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Help with Comp Portal profile using dual SIM

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