Apple logo Stuck

Hey, My friend Has an iPhone 8 Plus, the Apple logo stuck since May so I trying to help him do the hard reset by using iTunes, and I do it, then the Update is NOT "Update and Restore" but all the Data is deleted, there's no Backup. please help!


There's an Important information on WhatsApp


and there's someone who told him that he can fix the Device without losing any Information and he's said that he's a professional! Is that correct? did he?



iPhone XS Max, iOS 17

Posted on Dec 19, 2023 12:08 AM

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Dec 19, 2023 12:22 AM in response to Fadi.193

Hello,


Have a look at this article: If your iPhone is stuck on the Apple logo - Apple Support


Regarding the person offering help hard to say; they may have some hardware that iPhone repair shops have that could recover it. I have never tried but if this is not an authorized Apple repair center I would not trust them. Make sure they are Apple Authorized.


Hope that helps!


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