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I am getting the above message when try to initialise a brand new external hard drive. The new drive is just the disk alone. I have tried the drive in a couple of caddies and get the same message.


The attached shows the full message



Any Ideas?


Robert



iMac 27″, macOS 10.13

Posted on Dec 19, 2023 5:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2023 7:51 AM

The short version is:

Connect the new external drive to the iMac.

Open Disk Utility click the small View box and select Show All Devices.

Under External select the Sabrent Media in the sidebar and then click Erase on the top bar.

Enter a Name: ____ , set the Format: APFS, set the Scheme: GUID Partition Map.

Click Erase button then click Done and close Disk Utility.




The long version is: at > Erase a volume using Disk Utility on Mac - Apple Support

8 replies
Question marked as Top-ranking reply

Dec 19, 2023 7:51 AM in response to robertclayson

The short version is:

Connect the new external drive to the iMac.

Open Disk Utility click the small View box and select Show All Devices.

Under External select the Sabrent Media in the sidebar and then click Erase on the top bar.

Enter a Name: ____ , set the Format: APFS, set the Scheme: GUID Partition Map.

Click Erase button then click Done and close Disk Utility.




The long version is: at > Erase a volume using Disk Utility on Mac - Apple Support

Dec 19, 2023 9:49 AM in response to robertclayson

It sounds like a faulty External Hard Disk. Most experienced users on these forums prefer the following drive:


https://eshop.macsales.com/shop/owc-mercury-elite-pro which is really good for a general External Hard Disk or Time Machine drive. If you need fast performance, then you have a wide selection of the drives available from Macsales.com . Because they specialize in Macs everything they sell works. I'm in no way affiliated, just a long time satisfied customer.


The reason to use this drive is due to it's reasonable cost, reliability, and the vendor support. Personally I have some that are 15 years old that keep on working. When the internal HD dies (as you know they all do) replacing the HD takes about 2 minutes and only requires a simple screwdriver.

Dec 19, 2023 10:23 AM in response to den.thed

The drive is going in a Terramaster D5-300C which allows upto 5 drives. The new drive is a Seagate BarraCuda 8 TB. The drive will be used for storing photographs, from previous years, access is not on a regular basis. The pictures are also backed up on a NAS drive.


I get the error message quoted wherever the drive is connected. I will also try the drive connected to a windows machine to see if the error follows even on a different operating system, which if it does would rather suggest the problem is with the disk.


Thanks for you help.


Robert



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