Emails disappearing before opening them

Question

Level 1

4 points

Emails disappearing before opening them

A notice will appear on my iPhone for a new iCloud email message. The email will show in the inbox for a second before being deleted. I don't catch all of these. And I cannot find them once they are deleted. They are not in trash, recovered messages, archive. I have to set up rules to get emails from people and businesses so they aren't deleted. I need this to stop. Why are my emails being deleted by iCloud?

MacBook Air 15″, macOS 14.1

Posted on Dec 19, 2023 9:07 AM

Reply

Answer 1

tygb

Level 9

65,010 points

Dec 19, 2023 5:41 PM in response to mjtrope

Check your iCloud storage Check your iCloud storage on any device - Apple Support

New mails won't arrive when iCloud storage is exceeding , if so manage iCloud storage Manage your iCloud storage - Apple Support

See these articles Set up iCloud Mail on all your devices - Apple Support

If iCloud Mail isn't working - Apple Support

If you can't receive emails on your iPhone, iPad or iPod touch - Apple Support

Remove your email account and set it up again

On your computer, sign in to your email provider’s website. Make sure all of your emails are there or make sure your emails have been saved somewhere other than your device.
On your device, go to Settings > Mail, then tap Accounts.
Tap the email account you want to remove.
Tap Delete Account.
Add your account again.

If these steps don't work, contact your email service provider for more information.

See this also .

Get more help with iCloud - Apple Support

Reply

Emails disappearing before opening them

Similar questions