hello i cant play a movie i rented on my apple tv. why? i only have 48 h to watch it.

it says "Om ** vill spela upp ”The Kite Runner” måste ** sluta titta på den på din andra enhet."

Posted on Dec 19, 2023 12:46 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2023 3:40 PM

Rented movies can be streamed on one device at a time. The message says that it thinks that it is currently also playing on another device with the same Apple ID account.

  • Try force-quitting the Apple TV app on all your other devices.
  • Try turning off your other devices.
  • Try signing out of your account, then immediately sign back in again.


If the issue persists after that, then please contact the Apple Support staff.

1 reply
Question marked as Top-ranking reply

Dec 19, 2023 3:40 PM in response to fridmer

Rented movies can be streamed on one device at a time. The message says that it thinks that it is currently also playing on another device with the same Apple ID account.

  • Try force-quitting the Apple TV app on all your other devices.
  • Try turning off your other devices.
  • Try signing out of your account, then immediately sign back in again.


If the issue persists after that, then please contact the Apple Support staff.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hello i cant play a movie i rented on my apple tv. why? i only have 48 h to watch it.

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