None of my apps are working

None of my apps work and I can’t do back up

iPhone 8 Plus, iOS 16

Posted on Dec 19, 2023 2:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2023 2:18 PM

Force restart your iPhone:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


But why can’t you do a backup?

4 replies
Question marked as Top-ranking reply

Dec 19, 2023 2:18 PM in response to Benji1820

Force restart your iPhone:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


But why can’t you do a backup?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

None of my apps are working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.