All of my RTI remotes will not access the apps on my Apple TVs after the recent software update. When I click on an app it goes into edit mode. My provider has developed a “work around” but am wondering if other have the same issue and if either Apple or RTI is addressing it and if others had the same issue?
You need an RTI dealer and programmer for this one. Hover over the ok/select on RTI remote, select edit properties, select infrared, and change the repeats to zero and un-click the sustain option.
The only ”work around” is using the Apple Remote on my iPhone to select the app, which is a big pain in the tush. Then the RTI remote works for the other controls. This needs an update on iOS.
When I upgraded to the 17.2 TVOS I lost the ability to select different apps on Apple TV. All I can do is edit, move, or delete the app I.e. Netflix etc. with my RTI remote. Worked fine before the upgrade to 17.2.
Come on Apple… fix this with an update!!
Nothing for Apple to address as it’s not their equipment.
Contact the manufacturer of the device.
RTI remote issues with new Apple TV update
