Can't add a contact to a User Group on my Mac

Try to add a contact to a given User Group.

Drag&drop of the selected contact to the group doesn't work on my Mac (both Ventura & Catalina)


Sometimes you can open the group and add a user to it.

Most often even this will fail. The new contact will be stored in "All Contact" with no way to drag it to the group.


It does work on my iPad.

MacBook Pro 13″, macOS 13.6

Posted on Dec 20, 2023 4:02 AM

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Dec 20, 2023 7:41 AM in response to sparpart

Are you running any VPN, Anti-Virus, or Cleaning apps?


We need to see what all is running, a report from this will not display any personal info...

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EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

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Thanks for Old Toad’s etrecheck instructions…

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Dec 20, 2023 6:55 AM in response to BDAqua

I did create regular lists, not smart lists.

Sometimes they do work, smart lists would never work, right?


I also created new contacts from "inside" the list. Same procedure: Works once, then the new contact card will be closed and "vanishes". Can then be found in the "All users"-View, drag&drop to the preferred list most often not possible.


I found a workaround in some older posts: Quit contact.app and restart it with Shift.

The other workaround would be to use the iPad or iCloud.com.

Problems seem to be only in Mac OS



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Can't add a contact to a User Group on my Mac

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