Мошенничество

Здравствуйте,мен попросили войти в чужой Айклауд под предлогом нахождения информации с слопанного устройства ,злоумышленники включили функцию пропажи моего устройства и вымогают деньги, тех поддержка apple не смогла мне ничем помочь ,сказали попробовать нелегальные способы ,вопрос что мне делать .Я предоставил им всю информацию в том числе товарный чек ,на что мне сказали ,что он не подходит.

iPhone SE, iOS 15

Posted on Dec 20, 2023 8:11 AM

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Posted on Dec 20, 2023 8:18 AM

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


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Question marked as Top-ranking reply

Dec 20, 2023 8:18 AM in response to Shoroh05

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


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Мошенничество

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