I received an email ostensibly from Apple saying that there was a problem with my credit card information and I needed to change my information. Nothing has changed in my account to have caused this and I am worried that this is a "fishing" email.

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Level 1

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I received an email ostensibly from Apple saying that there was a problem with my credit card information and I needed to change my information. Nothing has changed in my account to have caused this and I am worried that this is a "fishing" email.

I got an email saying that there was a problem with my credit card and its connection to HBO Max. Nothing has changed in my payment information, so I am concerned that this is a "fishing" email. How can I be sure that it isn't, and who can tell me what suddenly went wrong with my payment details?

MacBook Air 15″, macOS 13.6

Posted on Dec 22, 2023 8:05 AM

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Answer 1

Bob Timmons

Level 10

190,790 points

Dec 22, 2023 8:09 AM in response to saludalaura

Do NOT click on any link in the message.

What happens if you log on normally to check your account? If there is a problem, you will see it instantly. If all is well, you know that the email was not from Apple.

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I received an email ostensibly from Apple saying that there was a problem with my credit card information and I needed to change my information. Nothing has changed in my account to have caused this and I am worried that this is a "fishing" email.

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