Contact Key Verification Issue (recurring)

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Level 4

1,843 points

Contact Key Verification Issue (recurring)

Setting up Contact Key Verification with multiple devices (all running the latest OS) produces an issue that does not have any other description as to the issue or its cause(s) with no other option but to turn off/reset. Right now, I just cleared the notification (but the issue is still there).

Called Apple Support and was put in contact with level 2 support before - but no resolution provided. Maybe someone from the community experienced the same and successfully resolved it. HELP.

Posted on Dec 22, 2023 2:51 PM

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Answer 1

KKVKT

Level 1

8 points

Apr 22, 2024 10:44 AM in response to rom.ph

I just had this and can't find info about what caused it, but I toggled CKV on all of my devices and the issue went away. I also checked by sending a message to myself to see if the message appeared on my own texts/messages. It is gone on my end of that now, too.

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Answer 2

rom.ph Author

Level 4

1,843 points

Apr 22, 2024 2:08 PM in response to KKVKT

I figured out what was causing the issue - I had, on my list of email addresses, an email that belongs to ANOTHER AppleID. Removing that completely solved the problem. This may be caused also if you are coming from a dual-SIM setup and transferring the other SIM to another Apple device and linking it to another AppleID.

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Contact Key Verification Issue (recurring)

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