iPhone issues after iOS 17.2.1 update

The problem I am having since the update is a volume issue. I used to be able to adjust ringer volume separately from other notifications and/or sounds. Now, the text and other notifications are so loud and no matter what I try, the volume won’t change. I even tried turning the notifications /general volume off …nothing changed. Help!!

Debbie

Since updating to 17.2.1 yesterday, the Phone app freezes. I can click a person’s name to make a call and it just blinks the name without changing the screen. Other times it will bring up the “calling…” screen but never goes through on my end. The receiving phone will get a call from me several minutes later. I went to a Verizon store today and after several troubleshooting efforts, decided to upgrade to a new 15 Pro Max. It made a test call from the store but since I’ve been home, it’s doing the same thing the 13 Pro Max did. Also the back is getting hot, not just during charging). They need to roll 17.2.1 back. And I upgraded before I really wanted to due to the corrupted iOS update!

Edit to add: Restarting as well as turning Airplane mode offf and on, as well as toggling cellular off and on hasn’t changed anything. I also reset network settings to no avail

Dear all

I got the emails working.

there is an option inside settings in screen time called content and privacy restrictions

inside this option we need to allow account changes I did that and my emails started functioning.

not sure if the same applies to you as well.

Ever since the 17.2.1 update my iPhone 12 volume is all messed up the side buttons move up and down but my volume is either all the way up or silenced. there is no in between. Can’t wait till the next update. Hope this issue gets fixed.

Yes mine is messed up too. I can not control the volume at all.

If you have a hearing or sound issue on your device then please try some of these processes to set it right

1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

There are several potential reasons for distorted voice calls on an iPhone. Here are some common factors that can contribute to this issue:

1. A weak or unstable cellular network signal can result in voice call distortion. If the signal strength is low, the audio quality may suffer, leading to distortion, dropouts, or static during calls.
2. High network traffic or congestion can affect voice call quality. When there are too many users trying to access the network simultaneously, it can result in degraded call quality or distortion.
3. It's recommended to keep your iPhone's software up to date and regularly check for app updates.
4. If you are using a Bluetooth headset or speakerphone during calls, interference or compatibility issues can lead to distorted audio. Try disconnecting any connected Bluetooth devices and check if the voice quality improves.
5. Voice call distortion can also be attributed to problems on the network provider's end. Temporary network outages, infrastructure issues, or maintenance work can affect call quality in specific areas or during certain times.

If you're experiencing persistent voice call distortion on your iPhone, it's recommended to troubleshoot the problem by following these steps:

1. Check your network signal strength and switch to a different location if possible to see if the issue persists.
2. Restart your iPhone to refresh the software and temporary settings.
3. Disable any Bluetooth devices connected to your iPhone during calls and check if the distortion improves.
4. Verify that your iPhone's software is up to date and install any available updates.
5. Contact your network provider to inquire about any known issues in your area.
6. If the problem persists, consider contacting or visiting an Apple authorized service center to diagnose and address any hardware-related problems.

Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

1. If you prefer face-to-face assistance, you can visit an Apple Retail Store. Apple Retail Stores are designed to provide a hands-on experience with Apple products and offer support services. You can speak with Apple specialists, known as "Creative Pros" in some locations, who can assist you with product-related inquiries or minor troubleshooting.
2. In addition to Apple Retail Stores, there are Apple Authorized Service Providers (AASPs) that are authorized to perform repairs on Apple products. AASPs are independent businesses certified by Apple to offer service and repairs for various Apple devices.
3. If visiting a physical location is not possible or convenient, you can seek support by contacting Apple Support. Apple offers various channels for support, including phone support, live chat, and email. The official Apple Support website provides information on how to reach out to Apple for assistance.

Finally, you can also start a repair log or track the status of existing repair --> Apple Repair and Repair Status Check - Official Apple Support

In summary, Apple provides customers with a range of support options, including the Genius Bar Reservation system, visits to Apple Retail Stores or Authorized Service Providers, and various channels to contact Apple Support for assistance with their products. These services aim to ensure that Apple users receive the necessary help and support whenever they encounter issues with their devices.

Definitely a bug with iOS 17.2.1. Until Apple fixes it, you can shut down your device and restart it. This temporarily resolves the issue, but it comes back after a while.

Definitely a bug with iOS 17.2.1. Until Apple fixes it, you can shut down your device and restart it. This temporarily resolves the issue, but it comes back after a while.

This 17.2.1 needs fixed now!!!!! My husbands doesn’t have sound when ringing and his reels are freezing up!!!Apple get it together!!!!!

When I connect my Bluetooth device to my IPhone XR and bring the device away from the phone, the connection gets choppy and when it gets far enough it will just not play anything and after a little bit it just disconnects from the phone completely… my dad and I tried multiple Bluetooth devices and the phone would do the same thing for everyone of them, this is when I just started to listen to music on Bluetooth… and I haven’t been having these problems before… we’ve tried everything, I just can’t figure it out

I’m have a volume issue that no ringer sound is audible. Ringers and notification volumes are showing maxed out, but almost no sound at all. Worked fine before the update. Now nothing.

need this fixed. Missing important work calls ans text that are time sensitive

Apple is not here, this is a user to user forum. You can make a suggestion to Apple here -

Feedback - iPhone - Apple

Not for me. Still can't upload.

I am having difficulty accessing emails, the mailbox just vanished

Restarting as well as turning Airplane mode offf and on, as well as toggling cellular off and on hasn’t changed anything. I also reset network settings to no avail