Apple ID inactive

My name in my iPhone settings isn’t showing nor clicking in turn, I can’t access my my Apple ID, media & purchases and subscription

Posted on Dec 23, 2023 12:06 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 2:29 AM

Your Apple ID is not inactive, but it is greyed out due to screen time restrictions. Go to settings>screen time>content and privacy restrictions or restrictions on iOS 17 and make sure that the switch is on by allow account changes.

You can also turn off screen time entirely. After this, you should be able to access your account settings

5 replies
Question marked as Top-ranking reply

Dec 23, 2023 2:29 AM in response to Preencess

Your Apple ID is not inactive, but it is greyed out due to screen time restrictions. Go to settings>screen time>content and privacy restrictions or restrictions on iOS 17 and make sure that the switch is on by allow account changes.

You can also turn off screen time entirely. After this, you should be able to access your account settings

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Apple ID inactive

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