Apple Watch 9 - when I ask Siri how many steps he says he can’t do that?

I thought the new feature was asking Siri on Apple Watch 9 how many steps or how much sleep you got last night etc! I have tried and he just keeps telling me to check health app! I’ve seen YouTubers do this in real time but I can’t get it to work! It’s frustrating. I’ve checked all my setting and privacy etc seems fine!! Help please!

Apple Watch Series 9, watchOS 10

Posted on Dec 23, 2023 3:28 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 4:06 PM

I know you said you checked your settings but did you make sure that device access was turned on in settings under health (via your iPhone)? Also, is your WatchOS up to date? I just checked if my watch could replicate your issue but when I ask it immediately tells me how many steps I have taken.

Turn Siri's access to your Health app data on or off - Apple Support


If that still doesn’t help you may want to contact Apple Support directly for further troubleshooting. FYI, what iPhone do you have? Is your phone nearby when you try this (or do you have a cellular version of the Apple Watch with an active connection that won’t require your watch to be within range)?

1 reply
Question marked as Top-ranking reply

Dec 23, 2023 4:06 PM in response to Groovybunny

I know you said you checked your settings but did you make sure that device access was turned on in settings under health (via your iPhone)? Also, is your WatchOS up to date? I just checked if my watch could replicate your issue but when I ask it immediately tells me how many steps I have taken.

Turn Siri's access to your Health app data on or off - Apple Support


If that still doesn’t help you may want to contact Apple Support directly for further troubleshooting. FYI, what iPhone do you have? Is your phone nearby when you try this (or do you have a cellular version of the Apple Watch with an active connection that won’t require your watch to be within range)?

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Apple Watch 9 - when I ask Siri how many steps he says he can’t do that?

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