How to change the number of rings before iPhone goes to Voicemail

How do I change the number of of rings on my iPhone 12 before it goes to voicemail


[Re-Titled By Moderator]

iPhone 12, iOS 17

Posted on Dec 23, 2023 4:15 PM

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Posted on Jul 24, 2024 8:09 AM

Changing the number of rings before your iPhone goes to voicemail is a carrier setting, not an iPhone setting. Here are the steps for a few of the top providers.


Change Number of Rings before Voicemail (AT&T)

  1. Go to Account overview > My digital phone > Check or manage voicemail & features.
  2. On the Voicemail Settings tab, scroll to General Preferences and select Set Number Of Rings Before Voicemail. 
  3. Choose a setting ranging from 1 ring (6 seconds) to 6 rings (36 seconds).
  4. Select Save.


Change Number of Rings before Voicemail (Verizon)

  • You must call Verizon Customer Care to do this


Change Number of Rings before Voicemail (TMobile)

(According to their customer support forum)

  • Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing **61*18056377243**10# would be a 10-second delay.
51 replies

Oct 21, 2024 3:14 PM in response to Moomoomoo

Moomoomoo wrote:

The solution does not fix it. Contacted Optus they blame apple. Contacted apple told to report to Optus. When I told them I already had they said report again. Optus said it a fault with apple. Lots of owners still having problems despite following advice. Unfortunately it must be a bug in apple software. Phone rings twice then straight to voicemail.

Optus is either incompetent, lazy or both. Apple has ABSOLUTELY NO CONTROL over how long your phone rings. There is NO setting on iPhone to change it. ONLY Optus can do this for you. If they are that lazy or refuse to do for you, the customer who pays them monthly for service what you need them to do, maybe it's time to move to a carrier who will do their job? DON'T accept Optus pushing you back to Apple.

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How to change the number of rings before iPhone goes to Voicemail

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