What do I do if the apple logo on my phone keeps popping up but my phone won’t do anything else?

My phone won’t do anything but blink the apple logo

iPhone 6, iOS 10

Posted on Dec 23, 2023 7:24 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 7:29 PM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if it doesn't.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations


At this point, if major repairs are required.....as I suspect.....and since the iPhone 6 is really up there in years, the money might be better spent on a new phone.

1 reply
Question marked as Top-ranking reply

Dec 23, 2023 7:29 PM in response to Lillydog1

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if it doesn't.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations


At this point, if major repairs are required.....as I suspect.....and since the iPhone 6 is really up there in years, the money might be better spent on a new phone.

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What do I do if the apple logo on my phone keeps popping up but my phone won’t do anything else?

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