Why is the apple logo going on and off of my phone

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iPhone 13

Posted on Dec 9, 2023 12:06 PM

Reply
2 replies

Dec 9, 2023 12:10 PM in response to KaylinCarrier

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

Dec 9, 2023 12:15 PM in response to KaylinCarrier

The logo is going on and off because there is a serious hardware problem with your phone. You can try restarts first if you want, but I'll be amazed if that helps.


Strong chance that you will need to make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them check out the phone and go over your options with you.


You can find list of authorized service shops in your area using this link: Find Locations


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Why is the apple logo going on and off of my phone

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