I can't log out of my iPad's Apple ID

I have an older model iPad (MNV22LL/A) that is currently logged in with my wife’s old work AppleID. We don’t have the password and cannot logout with that account into our personal account.


[Re-Titled by Moderator]

iPad Air 2, iOS 11

Posted on Dec 23, 2023 9:30 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2023 1:00 AM

these are the required steps

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


if your issue is activation lock then you wife needs to contact her old work



activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID password

If you have forgotten your Apple ID password – Apple Support (UK)


then you will need the assistance of

apple Activation Lock - Support (apple.com)


and or

Apple Support

And or

Contact - Official Apple Support

and or

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Dec 24, 2023 1:00 AM in response to boman240

these are the required steps

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


if your issue is activation lock then you wife needs to contact her old work



activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID password

If you have forgotten your Apple ID password – Apple Support (UK)


then you will need the assistance of

apple Activation Lock - Support (apple.com)


and or

Apple Support

And or

Contact - Official Apple Support

and or

Genius Bar Reservation and Apple Support Options - Apple

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I can't log out of my iPad's Apple ID

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