My ipad Touch ID will not work anymore.

I’ve done nothing to my ipad, i take care of it so well but today i tried to open my ipad with touch ID & it didn’t even respond, almost like my finger isn’t on it though i’m very sure it is. i cleaned it throughly restarted my device twice, updated it to the latest update, reset my network setting & deleted my finger print trying to do it over. nothing has worked & my touch id still will not pick up my finger. please help

iPad Air, iPadOS 17

Posted on Dec 23, 2023 11:11 PM

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Question marked as Best reply

Posted on May 23, 2024 7:34 PM

Try unplugging the power cable. Mine only works when it is not plugged in.


3 replies

Dec 24, 2023 1:16 AM in response to justtjunee

If you already tried (to no avail) ALL the steps provided in this support article:--> If Touch ID isn't working on your iPhone or iPad , I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My ipad Touch ID will not work anymore.

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