Touch ID not working on iPad Air 7th gen

I don't know what went wrong, I was using it normally when suddenly today it can't even work even before I put any finger on it. I've had this problem before and on the first occurrence I fix it by restarting the ipad twice, maybe any clue suggesting is this a software error or hardware error?


Note : I didn't drop my ipad or done things that maybe can cause it to happen


[Re-Titled by Moderator]

Original Title: I just got my ipad air 7 a while back (not even 2 month ago) when suddenly my touch id isnt working anymore (unable to use touch id), any tips?

iPad Air, iPadOS 18

Posted on Jul 20, 2025 3:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2025 5:56 AM

to me it sounds like a periodic hardware defect


now that you have tried with the normal restart then if it was me then I would


then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support -

Apple Support if that did not resolve it then I would


contact apple about repair Contact - Official Apple Support


even if you don't expose eletronics to physical trauma then soomer or later all electronic devices will fail

it's a statistic value for each componant, it's the reason warranty was created

Legal - Hardware Warranties - Apple

&

Warranty - Wikipedia


some devices die on the first day some last for decades, it's all statistics and "luck"






1 reply
Question marked as Top-ranking reply

Jul 20, 2025 5:56 AM in response to rrelvn

to me it sounds like a periodic hardware defect


now that you have tried with the normal restart then if it was me then I would


then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support -

Apple Support if that did not resolve it then I would


contact apple about repair Contact - Official Apple Support


even if you don't expose eletronics to physical trauma then soomer or later all electronic devices will fail

it's a statistic value for each componant, it's the reason warranty was created

Legal - Hardware Warranties - Apple

&

Warranty - Wikipedia


some devices die on the first day some last for decades, it's all statistics and "luck"






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Touch ID not working on iPad Air 7th gen

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