My iPhone 13 Pro overheated and now won't turn on.

Last week my phone started to heat up spontaneously, after letting it cool down, it wouldn't turn on again (it wasn't plugged in charger when it started to heat up).

I took my phone to three services in the city where I live, the first one told me that my phone could not be repaired, the second one kept me waiting for a week and told me that they could not solve this problem, and finally the service I took it to today took a considerable amount of money from me and told me that they would take my phone for a test, and an hour later they called me and told me that this phone could be repaired very difficult and asked me for a large amount of money and said that the problem in the phone was caused by the motherboard and that even if they tried to repair it, they were not 100% sure that the problem will be solved...

I just want to make a note; tried everything from Force Restart to whatever comes to your mind and nothing the phone is fully unresponsive.

Help!

iPhone 13 Pro, iOS 16

Posted on Dec 24, 2023 6:38 AM

Top-ranking reply

Bob Timmons

Community+ 2025

Level 10

184,736 points

Posted on Dec 24, 2023 6:48 AM

Were any of the repair places that you told the phone to actually authorized Apple service shops?

Can you find them listed if you search for authorized shops in your area by using this link? Find Locations

Do not proceed with any repairs unless the shop that you are considering appears on the list of authorized service shops for Apple.

A defective battery is frequently the cause of overheating issues, but I see no mention of this in your report. It would be a real shame to pay a huge sum to replace the motherboard only to find out that the real problem was the battery, which could be replaced for much lower cost.

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My iPhone 13 Pro overheated and now won't turn on.

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