Macbook Pro won't boot. Disk wont mount. Boot mgr missing & compressed

DEVICE


I have a 2013 MacBook Pro. It has a small partition I run windows on. Have had this set up for easily 10 years and never had a problem switching from one environment to the other by restarting and pressing 'option' key to switch my boot starting disk.


WHAT LED TO THE ISSUE


A couple days ago the laptop was left in a room where the temperature drops to 30 degrees F. It was printing a bunch of labels on Windows. I have done it before and never had issues. However this time around, battery was depleted in the morning. I plugged it in (still in the cold room) and within a few clicks the screen froze and became un-responding. I decided to bring it inside to a warmer room, left it plugged in for a while. When it restarted a folder with a ? showed up. Bottom line, computer cannot find a disk to boot from


WHAT I HAVE TRIED


I restarted in recovery. Used disc utility. I can see my main disk "251 GB APPLE SSD SM..." I attempted to verify. Output below


Verifying partition map for "APPLE SSD SM0256G Media"

Checking prerequisites

Checking the partition list

Checking for an EFI system partition

Checking the EFI system partition's size

Checking the EFI system partition's file system Checking the EFI system partition's folder content

Problems were found with the partition map which might prevent booting

Error: Couldn't mount disk.


I tried Repair. Output below


Verifying and repairing partition map for "APPLE SSD SM0256G Media" Checking prerequisites

Checking the partition list

Adjusting partition map to fit whole disk as required

Problems were encountered during repair of the partition map

Error: Partition map repair failed while a...structures to fit current whole disk size.

Alert

Partition map repair failed while adjusting structures to fit current whole disk size.


My usual partition "Macintosh HD" disk now is listed as disk0s2, greyed out and thus cannot perform any functions such as verify disk nor repair it. It gives the option to mount but it wont mounted. Bootcamp, my other sub partition, does show up in bold but wont give me an option to do anything other than to unmount and mount which does effectively. If I stop interacting with this disk, within 15 min or so it disappears from the screen


Below is the information from the main disk and each of the two partitions


Name: APPLE SSD SM0256G Media


Type: Disk


Partition Map Scheme: GUID Partition Table


Disk Identifier: disko


Media Name: APPLE SSD SM0256G Media


Media Type: Generic


Connection Bus: PCI


Device Tree: IODeviceTree:/PCI000/RP0601C,5/SSD...


Writable: Yes


Ejectable: No


Location: Internal


Solid State Disk: Yes


Total Capacity: 251 GB (251,000,193,024 Bytes)


Disk Number: 0


Partition Number: 0


S.M.A.R.T. Status: Not Supported


======


Name: disk0s2


Type: Partition


Disk Identifier: disk0s2


Mount Point: Not mounted


Partition Type: 7C3457EF-0000-11AA-AA11-00306543EC...


Connection Bus: PCI


Device Tree: ODeviceTree:/PCI0@0/RP0601C,5/SSD0...


Writable: Yes


Capacity: 216 GB (215,995,101,184 Bytes)


Owners Enabled: No


Can Turn Owners Off: No


Can Be Formatted: No


Bootable: No


Supports Journaling: No


Journaled: No


Disk Number: 0


Partition Number: 2


=====


Name: BOOTCAMP


Type: Partition


Disk Identifier: disk0s3


Mount Point: /Volumes/BOOTCAMP


File System: Windows NT File System (NTFS)


Connection Bus: PCI


Device Tree: IODevice Tree:/PCI0@0/RP0601C,5/...


Writable: No


Universal Unique Identifier: 43D7CC60-3925-49FF-B7B8-2280...


Capacity: 34.79 GB (34,794,897,408 Bytes)


Free Space: 1.1 GB (1,101,651,968 Bytes)


Used: 33.69 GB (33,693,241,344 Bytes)


Number of Files: 166,637


Number of Folders: 0


Owners Enabled: No


Can Turn Owners Off: No


Can Be Formatted: No


Bootable: No


Supports Journaling: No


Journaled: No


Disk Number: 0


Partition Number: 3


======


I went to Terminal and executed commands such as diskutil list, and fsck_hfs for each one of the volumes. The output is attached as images for ease of reading below


diskutil list: https://imgur.com/a/d5BJ95H

fsck_hws /dev/diskos1: https://imgur.com/a/uXmUco3

fsck_hws /dev/diskos2: https://imgur.com/a/TePc1GM

fsck_hws /dev/diskos3: https://imgur.com/a/HLursJT


Any suggestions will be greatly appreciated.




Posted on Dec 24, 2023 6:51 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2023 9:12 PM

You may actually have two problems here. One something has corrupted the partition table and possibly the macOS file system. Second, you may have a hardware issue with this laptop....most likely a failing SSD depending on what this means:

If I stop interacting with this disk, within 15 min or so it disappears from the screen


While the SSD is mounted with a screw to hold it in place, I have seen some of these SSDs get physically jarred where they are no longer properly seated into the SSD connector on the Logic Board. With the extreme temperature changes this laptop experiences, it is possible the SSD could have shifted, or worse had some condensation formed which has damaged the SSD circuitry on the Logic Board (or the SSD connector). You can try reseating the SSD (make sure to first disconnect the Battery and power adapter). Most people will not be able to detect subtle signs of corrosion formed from liquid damage (including condensation).


Another reason I'm leaning to an SSD failure is because I recall Apple actually had a free SSD repair program for some of the 2013 laptops (program has long been expired). You can try running the Apple Diagnostics to see if any hardware issues are detected....unfortunately the diagnostics rarely detect hardware issues, but it never hurts to check. If the diagnostics don't report any problems, then I can provide instructions for using a bootable Linux USB stick to check the health of the Apple SSD, although Apple SSD's don't contain much health information....just let me know if you are interested in this option.


You neglected to mention the version of macOS being used on this laptop as well as the file system of the macOS volume which is very important information. Depending on this information, I may have two other options to attempt to fix the partition table & macOS file system.


FYI, in the future, please post any pictures using the "Image Insertion" tool on the forum editing toolbar so we can view pictures inline here. I personally don't like loading other websites to see attached information as it is annoying, plus those links eventually break which makes anyone reading this thread in the future unable to understand the thread & its suggestions if those pictures are pertinent to the replies.

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5 replies
Question marked as Top-ranking reply

Dec 26, 2023 9:12 PM in response to austramazonia

You may actually have two problems here. One something has corrupted the partition table and possibly the macOS file system. Second, you may have a hardware issue with this laptop....most likely a failing SSD depending on what this means:

If I stop interacting with this disk, within 15 min or so it disappears from the screen


While the SSD is mounted with a screw to hold it in place, I have seen some of these SSDs get physically jarred where they are no longer properly seated into the SSD connector on the Logic Board. With the extreme temperature changes this laptop experiences, it is possible the SSD could have shifted, or worse had some condensation formed which has damaged the SSD circuitry on the Logic Board (or the SSD connector). You can try reseating the SSD (make sure to first disconnect the Battery and power adapter). Most people will not be able to detect subtle signs of corrosion formed from liquid damage (including condensation).


Another reason I'm leaning to an SSD failure is because I recall Apple actually had a free SSD repair program for some of the 2013 laptops (program has long been expired). You can try running the Apple Diagnostics to see if any hardware issues are detected....unfortunately the diagnostics rarely detect hardware issues, but it never hurts to check. If the diagnostics don't report any problems, then I can provide instructions for using a bootable Linux USB stick to check the health of the Apple SSD, although Apple SSD's don't contain much health information....just let me know if you are interested in this option.


You neglected to mention the version of macOS being used on this laptop as well as the file system of the macOS volume which is very important information. Depending on this information, I may have two other options to attempt to fix the partition table & macOS file system.


FYI, in the future, please post any pictures using the "Image Insertion" tool on the forum editing toolbar so we can view pictures inline here. I personally don't like loading other websites to see attached information as it is annoying, plus those links eventually break which makes anyone reading this thread in the future unable to understand the thread & its suggestions if those pictures are pertinent to the replies.

Dec 28, 2023 5:00 PM in response to austramazonia

austramazonia wrote:

Thank you guys for taking some time to add your thoughts. Unfortunately the SSD has failed. I ended up taking it to a local repair shop and the owner said it took quite a while 5-6 hours for it to mount or be read, can't remember now. He is going to attempt to retrieve the data with a copy/paste method for $95 if successful. If not apparently there are other methods, next up is $250 and if that fails the only other choice given is to send to a lab for $1200 or so

He expressed the same as you that although the SSD can be replaced, there might be other slight damages and may not be worth it as it would cost around $400 including labor time.

I've been reading that it may not be worth it either to go for an Intel Mac at this point in time so it looks like M1 or M2.

I use my laptop these days mainly for programming work using Python and data analysis. Don't do video and just basis image editing with online tools not even Photoshop.

Main thing is that I have this old commercial label printer that runs only on windows and I read too that I would loose bootcamp switching to M. Perhaps I can setup a virtual private server, download the printer drivers and see if I can get it to print my labels that way.

Should I really stay off Intel MacBook Pros? Base on my usages, do you have any recommendations ?

I would get the latest (M3) MacBook Pro. I would get the most memory and processor you can afford. (It doesn't sound like disk space is an issue for you but don't skimp on that either because the internal SSD is not easily upgraded, if that is even possible, later). I have had good experiences with several 2019 MacBook Pros (Intel) we have been using for several years, but I would not recommend them either (HWTech suggested avoiding them) at this point because they are slower, run hotter, and are yesterday's technology.


HWTech had a good suggestion for using Windows on a silicon Mac. But surely there is a better way to print labels than on an obsolete printer that requires you to run Windows! Time to move into the modern era!


As for $1200 to try to extract your data from the failed SSD -- keep in mind that this is a low probability of success endeavor for a failed SSD (mechanical drives are more likely to succeed) ... I am almost afraid to ask, but what about your backup, surely you had one when using a 2013 Mac? An external backup drive costs less than $100. You would need it anyway for replacing the outdated Mac and moving to a new one.

Dec 26, 2023 9:37 PM in response to austramazonia

As HWTech advised, you may have a failing SSD. That would not be surprising for a 2013 laptop. Anecdotally, we have a 2013 MacBook Air that required replacement of a failed SSD recently. A 2011 MacBook Air is still running on its original SSD but it shows warnings from S.M.A.R.T. parameters so its time will be up soon.


Electronics can be damaged by wide thermal swings, as this causes solder joints to expand and contract and eventually fail. You mentioned you have run this laptop in a 30 deg F room a number of times, below freezing. This can be very damaging to electronic circuits. Tellingly, Apple's specs for this Mac


MacBook Pro (Retina, 15-inch, Early 2013) - Technical Specifications


specifically say


"Operating temperature: 50° to 95° F (10° to 35° C)"


and you have been way outside this range. I think the relative humidity is also relevant as moisture in the air can condense inside the electronics and freeze or, as HWTech points out, lead to corrosion. None of us know for sure what has caused what, but this is a very harsh way to treat delicate electronics. Why would you operate a laptop in below freezing temperatures?


Given that other components in this laptop may also be damaged now, plus it is over 10 years old with a history of use outside Apple's operating range, I would not advise to replace the SSD but I think the best path forward is to get a brand new laptop. The new 14" and 16" MacBook Pros will probably be 10-25 times faster and more responsive than your old one as long as you get adequate memory and storage.

Dec 28, 2023 4:23 AM in response to steve626

Thank you guys for taking some time to add your thoughts. Unfortunately the SSD has failed. I ended up taking it to a local repair shop and the owner said it took quite a while 5-6 hours for it to mount or be read, can't remember now. He is going to attempt to retrieve the data with a copy/paste method for $95 if successful. If not apparently there are other methods, next up is $250 and if that fails the only other choice given is to send to a lab for $1200 or so


He expressed the same as you that although the SSD can be replaced, there might be other slight damages and may not be worth it as it would cost around $400 including labor time.


I've been reading that it may not be worth it either to go for an Intel Mac at this point in time so it looks like M1 or M2.


I use my laptop these days mainly for programming work using Python and data analysis. Don't do video and just basis image editing with online tools not even Photoshop.


Main thing is that I have this old commercial label printer that runs only on windows and I read too that I would loose bootcamp switching to M. Perhaps I can setup a virtual private server, download the printer drivers and see if I can get it to print my labels that way.


Should I really stay off Intel MacBook Pros? Base on my usages, do you have any recommendations ?

Dec 28, 2023 11:23 AM in response to austramazonia

I personally would avoid all 2018-2020 Intel Macs even if they were still current models, because I have seen nothing but bad Logic Boards on so many of these later Intel Macs....a much higher failure rate than any other Mac, although the 2016-2017 MBPros had multiple design/manufacturing issues which made them just a bad.


Even the 2020 Intel Macs are now three years old and considered almost Vintage. Apple won't be supporting them for more than about another two years. Depending on the software you require, perhaps the Intel Macs will useful for longer. If you want to invest in a Mac today, an Apple Silicon Mac is the way to go since it is the future.


You are correct that there is no BootCamp on Apple Silicon Macs. If all you need is to print from Windows, then you may be able to utilize UTM to install the Intel version of Windows on an Apple Silicon Mac if your virtual server option does not work out.

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Macbook Pro won't boot. Disk wont mount. Boot mgr missing & compressed

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