You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 15 Pro Speaker Crackling Issue

I recently purchased an iPhone 15 Pro and have encountered a persistent problem with the external speakers producing crackling noises at higher volumes. It seems that this issue is not isolated, as I've noticed others experiencing similar challenges in online discussions. The crackling becomes more pronounced at louder volumes, making it increasingly frustrating. I am reaching out to the community to inquire if others have encountered this problem and if there are any known solutions or insights to address this issue. Your input and shared experiences would be greatly appreciated.

iPhone 15 Pro, iOS 17

Posted on Dec 25, 2023 12:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2024 8:14 AM

Having the same issue, my speaker on my iphone 15 Pro is horrible, Apple store reinstalled the software no difference the store tech actually said well apple isn't know for a good speaker??!!! I have owned many iphone never had this issue!

50 replies

May 1, 2024 4:15 AM in response to muhmdniyaz

POTENTIAL SOLUTION


TL;DR: Speaker grill is a bit loose on my unit and had some lint on it. Cleaning it with a toothbrush and isopropanol, then blowing into the speaker port while playing the Unfold ringtone until everything was dry fixed my issue almost 100%.


After being annoyed by this issue for a month or so I finally went to the apple store for a repair. (un)luckily there was another issue which was a flicker in the ultrawide camera when recording in bright environments. Anyway, after the repair I walked out expecting everything to be fixed and tried the speaker on my walk back to work by playing the song Cornfield Chase at around 40 seconds which I'd been using to demonstrate the issue to the "geniuses". Low and behold the issue persisted and there was absolutely no change to before the repair. (yet to confirm if the camera issue is fixed too as it happens in specific circumstances). Now i thought, hmm maybe its a software thing and maybe doing a DFU reflash would work. Before i tried this though, I decided to have a close look at the speaker port through a loupe and saw there was an every so small amount of lint and such gubbins on the grill. So I got the isopropanol out and a toothbrush and gently gave it clean. A bit of brushing and blowing into the speaker grill to dry it out, as well as playing the Unfold ringtone while blowing dried it out pretty well i think and amazingly, this seemed to work. NO MORE CRACKLING! however....


While inspecting the grill, poking it very gently with some tweezers, I noticed that the grill itself moves compared to the phone's frame, where it doesn't on the microphone's grill. IS THIS THE DESIGN FLAW causing this to be such a widespread issue or is this just my unit? If the grill is not staying stuck to the frame, it will start flapping in the speaker's breeze and resonate at certain frequencies. This would explain why when the grill was partially blocked by the lint and debris it was being affected by the speaker more and buzzing/crackling more.


Now the bad news: This didn't 100% fix the issue, but it did fix it enough to not be noticeable until the volume is 100%, where before the issue was heard from about 50% volume, maybe less sometimes.


I'm not necessarily advising anyone else blow IPA into their speaker port, but this is what worked for me.

Sep 7, 2024 3:53 AM in response to muhmdniyaz

I have ip15 Pro max. From day one, the top speaker also sizzles slightly in some videos and some music. When I looked at the forums and the apple forum, I saw that there are many people who have this problem. A few people you asked in this group said the same problem. The people around me have the same problem with the ones who are ip15 pm. Do you think this problem is software or hardware? The music with the most sizzle is the first 10 seconds of the Nicky Youre/Sunroof song.

Sep 24, 2024 10:26 PM in response to muhmdniyaz

Hi,

I have had the same issue, the warranty was about to expire so I opted for the express exchange, paid 33 usd for that. The replacement came three days ago, and the replacement is having the same issue, not as bad as the one I sent back but it is already crackling a bit.


not sure how to go about this, the warranty expires 10/24?


any input would be greatly appreciated.

thank you.

iPhone 15 Pro Speaker Crackling Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.