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iPhone tries to connect to old wifi (not within range) when connecting to new wifi network

The best description of this has been outlined by another user, here:


iPhone shows different Wi-Fi name when tr… - Apple Community


When I'm joining a new wifi network, my phone often tries to connect to a department store wifi that has been used in the past. It's not within range, and it's not a favorited network, but somehow it has retained in memory.


This has persisted past a "reset all settings" (Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset All Settings)


It successfully forgot all my previous wifi connections, but when first connecting to my home wifi, it once again tried to join the department store wifi. There has got to be some log file somewhere in the phone that is retaining this, but I've never been able to find it. I'm currently on iOS 16.6.1, and iPhone 12. but this has manifested through multiple software updates.

iPhone 12

Posted on Dec 26, 2023 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2023 10:32 PM

I understand your point, though that is different than what I'm talking about here. (check the linked issue for a detailed description with screenshots; someone else with the exact same issue)


  1. this only happens when I'm connecting to a new network. in the case above, my home network was only "new" to my phone because I had just reset all my phone settings. But when I connect to a new network, it can be anywhere. someone's house, a coffee shop, an airport, etc.
  2. The issue is not that the old Wifi network is showing up in the list of available networks. an example would be as follows:


Look in wifi settings. See total of 3 networks listed:

  • Network A
  • Network B
  • Network C


Let's say I have never connected to any of them before. I select Network A


A pop-up arises asking me to enter a password for "Department Store Wifi" (this was not in the list of available networks)


If I'm not paying attention, I'll try and enter password for Network A, which of course fails.

However when I try again, it no longer directs me to Department Store, but rather it correctly points to Network A.


If I am paying attention, I notice that it's not using Network A. I hit cancel instead of entering a password.

Upon selecting Network A a second time, it acts normally.

Similar questions

2 replies
Question marked as Top-ranking reply

Dec 26, 2023 10:32 PM in response to SravanKrA

I understand your point, though that is different than what I'm talking about here. (check the linked issue for a detailed description with screenshots; someone else with the exact same issue)


  1. this only happens when I'm connecting to a new network. in the case above, my home network was only "new" to my phone because I had just reset all my phone settings. But when I connect to a new network, it can be anywhere. someone's house, a coffee shop, an airport, etc.
  2. The issue is not that the old Wifi network is showing up in the list of available networks. an example would be as follows:


Look in wifi settings. See total of 3 networks listed:

  • Network A
  • Network B
  • Network C


Let's say I have never connected to any of them before. I select Network A


A pop-up arises asking me to enter a password for "Department Store Wifi" (this was not in the list of available networks)


If I'm not paying attention, I'll try and enter password for Network A, which of course fails.

However when I try again, it no longer directs me to Department Store, but rather it correctly points to Network A.


If I am paying attention, I notice that it's not using Network A. I hit cancel instead of entering a password.

Upon selecting Network A a second time, it acts normally.

iPhone tries to connect to old wifi (not within range) when connecting to new wifi network

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