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Hidee7 Author

Level 1

4 points

Wifi Connection

Since last June I have had trouble with the wifi connection being dropped from my phone and it then uses all my data without letting me know it is no longer connected. I have had our internet provider to the house and we obtained boosters for all of our levels, however I still think my husband and myself are using a lot of data (over 2 gbs a week) and we do not stream or game and should be connected to our house Wifi at all times. It seems to be mostly when we are home and I was wondering if after an update to the iphone do we need to adjust or reset something on our phones?

iPhone X, iOS 13

Posted on Feb 3, 2020 12:42 PM

Top-ranking reply

chasing_wild_flowers

Level 1

16 points

Posted on Feb 3, 2020 1:21 PM

Hi @Hidee7! For my previous phone provider I would shut off the Cellular Data on my iPhone when I was home and using WiFi. That way I wouldn't use any data. Maybe you could try this until the problem is resolved!? Also, check in Settings > Cellular to see which apps are currently able to use Cellular Data and which apps are using the most data in your billing period. I would recommend turning off all the apps you don't regularly use, as this will also help save data. Hope this helped a little bit!

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Wifi Connection

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