Up swipe stops working when connected for charging over wired

I have a iphone13 .When i put it for charging i see my predictive typing stops as well as my up swipe motion is disabled somehow so can’t swap apps etc. I remove the cable every thing is back to normal. Put the charger back inside and problem repeats.

What has been tried

1)i have original Apple charger and cable and is in immaculate condition so that is not the reason.

2)I tried to restart no use.

iPhone 13

Posted on Dec 27, 2023 1:54 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2023 6:59 PM

update:

as strange it might sound the issue is with the 3rd party phone cover. 1 week back i purchased a non Apple authorised back cover since then i see this issue. If i remove the back cover and charge everything still works still works normal but if i put the back cover on and recharge boom the problem is back. Earlier i was using a cover purchased directly from Apple and when you put it on a ring used to display to indicate the phone detects a apple magsafe cover. please note non Apple phone cover is having correct sizing and not obstructing any finger so that could not have been the issue too.

summary: remove non made for Apple back cover and use standard back covers from apple certified product.

2 replies
Question marked as Top-ranking reply

Dec 27, 2023 6:59 PM in response to SravanKrA

update:

as strange it might sound the issue is with the 3rd party phone cover. 1 week back i purchased a non Apple authorised back cover since then i see this issue. If i remove the back cover and charge everything still works still works normal but if i put the back cover on and recharge boom the problem is back. Earlier i was using a cover purchased directly from Apple and when you put it on a ring used to display to indicate the phone detects a apple magsafe cover. please note non Apple phone cover is having correct sizing and not obstructing any finger so that could not have been the issue too.

summary: remove non made for Apple back cover and use standard back covers from apple certified product.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Up swipe stops working when connected for charging over wired

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.