This system has experienced kernel panics.
Mac crashes always. Bluetooth connection interrupted and can no longer be established.
iMac (2017 – 2020)
Mac crashes always. Bluetooth connection interrupted and can no longer be established.
iMac (2017 – 2020)
In an effort to nudge the user to supply the Full Etrecheck Report
Am suppling a copy of a fairly recent report from 1 of 3 machines I own and use
Download the Application Etrecheck directly from the Developer.
The Application is Not a " Silver Bullet " and is only a tool to examine the Hardware / Software used on this computer
This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
⬇️
In an effort to nudge the user to supply the Full Etrecheck Report
Am suppling a copy of a fairly recent report from 1 of 3 machines I own and use
Download the Application Etrecheck directly from the Developer.
The Application is Not a " Silver Bullet " and is only a tool to examine the Hardware / Software used on this computer
This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
⬇️
Get a current backup, if you don’t already have one.
Remove the Ad blocking and VPN app. That particular app was causing problems for another user recently, though not Bluetooth panics.
Given the other panics and crashes, this may well be bad hardware.
Post the EtreCheck report here in the Additional Text area (document icon in reply toolbar). It has a Share button you can use to copy the report and paste it into a reply here.
Diagnostics Information (past 7-30 days):
2023-12-27 07:59:39 bluetoothd - Crash (108 times)
Executable: /usr/sbin/bluetoothd
Details:
libsystem_c.dylib: abort() called
2023-12-26 08:20:09 EtreCheckPro - Crash
Executable: /Applications/EtreCheckPro.app
2023-12-25 13:36:30 accountsd - Crash
Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
2023-12-25 13:33:54 Finder.app - Hang
Executable: /System/Library/CoreServices/Finder.app
2023-12-25 09:38:41 Kernel Panic (2 times)
Details:
panic(cpu 0 caller 0xffffff800df84981): mbuf_watchdog: 2 waiters stuck
for 11 secs
Panicked task 0xffffff9f131329d8: 191 threads: pid 0: kernel_task
The only system extension you have installed is the AdBlock VPN. Removing it may stop the kernel panics. My guess is an Ad Bloclking/VPN developer can’t afford to hire a programmer competent in making a system extension, but the gullibility of the world’s population astounds me every day.
As with MrHoffman, I don’t think it would have anything to do with Bluetooth, but did I mention that I don’t believe there are many competent system extension developers?
You have a hefty amount of other system modifications, but I don’t see any connection to Bluetooth except maybe Spotify.
I didn’t write the Bluetooth daemon for Apple (or anything for that matter), so I have no idea what the Bluetooth crash dump means. Perhaps you might find someone here who worked on it at Apple, but I doubt they would be able to discuss anything about it publicly.
App crash dumps are only useful to the software engineer that wrote the app.
I didn’t ask you to post snippets of the report. If you don’t want to post the whole report, that’s fine, but I can’t help if you don’t. I’m not sure I will be able to make anything from the full report, but there is certainly nothing useful in the part you posted.
The report will show what system modifications you have installed which may point to what is causing the kernel panics. It may also show you have nothing installed which would cause a kernel panic, so the problem is likely hardware.
At first: thank you for your help.
I'm sure it's not a hardware error. The Bluetooth connection works after every restart. But after a standby the connection is interrupted and cannot be reactivated.
See crash report in console:
Translated Report (Full Report Below)
-------------------------------------
Process: bluetoothd [13113]
Path: /usr/sbin/bluetoothd
Identifier: bluetoothd
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 0
Date/Time: 2023-12-29 15:14:13.3420 +0100
OS Version: macOS 13.6.3 (22G436)
Report Version: 12
Anonymous UUID: 8EB50AFF-C75E-4F11-9216-1384F2C1EC40
Sleep/Wake UUID: A119616D-C359-4242-AB4C-F0FF82EDBB2E
Time Awake Since Boot: 6900 seconds
Time Since Wake: 17 seconds
System Integrity Protection: enabled
Crashed Thread: 1
Exception Type: EXC_GUARD
Exception Codes: GUARD_TYPE_USER
Exception Codes: 0x6000000000000012, 0x0000000000000002
Termination Reason: Namespace LIBSYSTEM, Code 2 Application Triggered Fault
Thread 0:
0 libsystem_kernel.dylib 0x7ff81ae675a2 mach_msg2_trap + 10
1 libsystem_kernel.dylib 0x7ff81ae7571d mach_msg2_internal + 78
2 libsystem_kernel.dylib 0x7ff81ae6e5d4 mach_msg_overwrite + 692
3 libsystem_kernel.dylib 0x7ff81ae6788a mach_msg + 19
4 CoreFoundation 0x7ff81af81fff __CFRunLoopServiceMachPort + 145
5 CoreFoundation 0x7ff81af80a80 __CFRunLoopRun + 1365
6 CoreFoundation 0x7ff81af7fec1 CFRunLoopRunSpecific + 560
7 CoreFoundation 0x7ff81b0035e5 CFRunLoopRun + 40
8 bluetoothd 0x1080008df 0x107fd7000 + 170207
9 dyld 0x7ff81ab4c41f start + 1903
Thread 1 Crashed:
0 libsystem_kernel.dylib 0x7ff81ae72a4a os_fault_with_payload + 10
1 bluetoothd 0x1080bfc98 0x107fd7000 + 953496
2 bluetoothd 0x108068ae3 0x107fd7000 + 596707
3 bluetoothd 0x10839b65f 0x107fd7000 + 3950175
4 bluetoothd 0x10839ca57 0x107fd7000 + 3955287
5 bluetoothd 0x10837ad09 0x107fd7000 + 3816713
6 bluetoothd 0x10837a933 0x107fd7000 + 3815731
7 libdispatch.dylib 0x7ff81ad03d91 _dispatch_call_block_and_release + 12
8 libdispatch.dylib 0x7ff81ad05033 _dispatch_client_callout + 8
9 libdispatch.dylib 0x7ff81ad0b200 _dispatch_lane_serial_drain + 769
10 libdispatch.dylib 0x7ff81ad0bd6c _dispatch_lane_invoke + 417
11 libdispatch.dylib 0x7ff81ad163fc _dispatch_workloop_worker_thread + 765
12 libsystem_pthread.dylib 0x7ff81aea2c55 _pthread_wqthread + 327
13 libsystem_pthread.dylib 0x7ff81aea1bbf start_wqthread + 15
Thread 2:
0 libsystem_kernel.dylib 0x7ff81ae68c8e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x7ff81aea2cb9 _pthread_wqthread + 427
2 libsystem_pthread.dylib 0x7ff81aea1bbf start_wqthread + 15
I'm already tried this:
1. Remove Bluetooth device and reconnect it.
2. Clear Bluetooth settings on your Mac. (com.apple.Bluetooth.plist)
3. Debugging Bluetooth connections. (sudo pkill bluetoothd)
4. PRAM and NVRAM reset.
Thank you very much for your feedback.
I deleted the APN software and a few others that I no longer need. Now wait and see.
This system has experienced kernel panics.