HomePod mini given to new owner: different phone, different network -- no way to connect, or reset

HomePod mini was set up with iPhone A and Network A in room A; it has been given to a different user with iPhone B and network B and room B. The HomePod mini does not responded when iPhone is brought near it. Voice says I'm having trouble connecting to the network, try the Home App. There is no HomePod on the App (new phone;) and clicking + says bring phone close to HomePod, --which does not respond. No way i can find to re-set. The non-removable cord form HomePod has a USB-C at the active end, which my computers do not have the female for. My one USB-C to USB adapter does not light up the HomePod


Any way to re-set by holding buttons, or something simple?

Windows, Windows 10

Posted on Dec 27, 2023 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2023 3:22 AM

From Reset HomePod - Apple Support:


  1. Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug HomePod back in.
  2. Wait 10 seconds, then touch and hold your finger on the top of HomePod.
  3. There will be a white spinning light, keep your finger down.
  4. Siri will say your HomePod is about to reset. When you hear three beeps, you can lift your finger.


After you’ve reset HomePod, you can set up HomePod.


tt2

2 replies
Question marked as Top-ranking reply

Dec 28, 2023 3:22 AM in response to wkirkland

From Reset HomePod - Apple Support:


  1. Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug HomePod back in.
  2. Wait 10 seconds, then touch and hold your finger on the top of HomePod.
  3. There will be a white spinning light, keep your finger down.
  4. Siri will say your HomePod is about to reset. When you hear three beeps, you can lift your finger.


After you’ve reset HomePod, you can set up HomePod.


tt2

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HomePod mini given to new owner: different phone, different network -- no way to connect, or reset

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