I received an email stating there is a problem with my payment type. I have not changed anything and the card does not expire until 2025. Hoping to get this resolved.

I've looked at the current card listed and it should still be good.

Posted on Dec 27, 2023 6:11 PM

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Posted on Dec 27, 2023 7:38 PM

Are you sure the email was from Apple?


Read this document about how to view your current payment types and add Apple ID payment methods on an Apple mobile device, a Mac, or a PC --> Add a payment method to your Apple ID - Apple Support

If an item appears in red then it is no longer working and you either need to replace it or get it working again.


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Question marked as Top-ranking reply

Dec 27, 2023 7:38 PM in response to jtzur42

Are you sure the email was from Apple?


Read this document about how to view your current payment types and add Apple ID payment methods on an Apple mobile device, a Mac, or a PC --> Add a payment method to your Apple ID - Apple Support

If an item appears in red then it is no longer working and you either need to replace it or get it working again.


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I received an email stating there is a problem with my payment type. I have not changed anything and the card does not expire until 2025. Hoping to get this resolved.

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